Creative and intuitive User Interface Design Specialist with 15+ years experience planning, designing, and integrating interfaces for enterprise software and web-based applications. Keen expertise spanning usability standards, navigational principles, interactivity, style guides, human factors, and heuristics to enhance user experience and minimize training/support. Broad success analyzing user and business needs and requirements. Organized, take-charge professional with exceptional follow-through abilities and detail orientation; able to plan and oversee projects from conception to successful conclusion. Outstanding communication and team leadership talents.
AREAS OF EXPERTISE
Visual SourceSafe, Perforce, ClearCase, Watchfire Bobby; JAWS Reader; MS Office Suite (Word, Excel, Access, PowerPoint, Outlook), TextPad, Microsoft Visio, Microsoft Project, WS_FTP
Award-winning Visual Layout & Design; Agile Development Principles; Image & Text Optimization; Systems Analysis & Requirements Definition; Project Planning & Management; Information Architecture; Problem Analysis & Resolution; Client Relationship Management
July 2014 — Present — Wells Fargo Bank through Insight Global, Inc., Interaction Designer and Information Architect. Architect migration of public site components from old content management system to new system incorporating corporate standards. Lead CX and Interaction Design, working with line of business principals.
February 2014 — June 2014 — FedEx through TEKsystems, Inc., Interaction Designer. Hold accountability for completing complex user interface and human factors design. Consult with key decision makers, project stakeholders, and engineers to define interface requirements; collaborate extensively with client and development teams to create user-friendly interface design strategies; develop use cases to support human factors, interactivity, and iterative design procedures.
July 2013 — February 2014 — Intellegenex, Inc, Interaction Designer, Graphic Designer. Hold accountability for design and testing of complex user interface, collaborate with development team to complete and implement powerful worker's comp online applications.
March 2013 — July 2013 — Polycom, Inc, through Aerotek Engineering, Interaction Designer, Graphic Designer. Collaborated with on- and off-shore development teams to achieve on-target completion of Polycom's RealPresence Cloud Video Meeting Services solution.
August 2010 — March 2013 -- CareFusion, Interaction Designer, Graphic Designer, and Testing Manager. Led UX design of web- and mobile-based medical applications for major, global providers.
March 2009 — August 2010 — Intellegenex, Inc., IxD, Application Designer, Graphic Designer and Offshore Development Team Manager
January 2009 — March 2009 — Interaction Designer (IxD), Fidelity Financial. Played key role in development of rich-media-looking, web-based financial application
October 2007 — November 2008 — Software Technology Group. Managed IxD for web application commissioned by a major international client. Directly contributed to information architecture, and produced app visual design and clickable prototypes which developers used to produce final product.
November 2006 — October 2007 — Human Factors Engineer, Microsoft Consulting (through Resolute). Contracted to lead Microsoft Consulting's rich client application project for PriceWaterhouseCoopers, including redesign of project information architecture.
May 2006 — November 2006 — Human Factors Engineer for Aspirant Technologies at Hewlett Packard, Rancho Bernardo. Directed UI development for and human factors testing on Hewlett-Packard's mission-critical printing and color management application. Successfully contributed to development of improved and entirely new designs for HP Artist software.
January 2006 — May 2006 — User Interface designer and Information Architect for Aztec Pacific, Inc. Acted as Lead UI Designer and Information Architect for time-management solution for start-up company.
May 2005 — December 2005 — Interaction Designer and Graphic Designer for PriceWaterhouseCoopers (formerly BearingPoint) for San Diego County's Property Tax Division. Contracted by TEK Systems to supervise UI/Functional Analyst team for San Diego County's critical J2EE-based Integrated Property Tax System. Collaborated with engineers and SMEs to develop information architecture and product requirements. Delivered all documentation and prototypes within demanding deadlines.
January 2005 — April 2005 — Chosen by CalAmp as UI Designer/UE tester for @hp Redesign, Hewlett Packard Intranet and Approval Central. Tested user experience for new Hewlett-Packard's intranet services. Conceived and implemented company's first User Experience Testing Service to support future UI design projects.
OTHER PROFESSIONAL EXPERIENCE
Overall Experience — UI / Visual / GUI Designer
Human Factors Engineering: Completed engagements for industry-leading firms with accountability for creating user-friendly, high- and low-resolution screens and workflows. Tested user interactions in accordance with human factors standards.
User Experience (UX) & Interaction Design (IxD): Steered design of high-resolution prototypes, work flows, and wireframes in collaboration with developers and clients. Consulted with key stakeholders throughout project life cycle to derive requirements and ensure satisfaction.
User Interface (UI) Design: Consulted with on- and off-shore teams from multiple firms with accountability for designing and testing user-friendly interfaces and prototypes for software, web applications, and direct technologies. Improved design outcomes using iterative principles. Defined scripts for user experience testing. Trained users.
Served as Information Architect and UI Designer for Pacific Life, accountable for visual interface designs in seamless alignment with corporate visual standards manual. Composed UI Specification documents for internal systems.
Engaged through Deloitte Consulting to design intuitive interface for California Judicial Council's new web-based Case Management System; developed Section 508-compliant pages.
Led creation of information architecture and interface design strategy for ATMMARKET's new SuperConfigurator software. Created marketing/training website to support introduction of product to car dealership clients.
Windows GUI/Web GUI: Managed design and production of interfaces for Washington Mutual Bank's new loan scoring software and web application.Education/Training
Bachelor of Arts in Art
Brigham Young University — Provo, Utah
UIE Virtual Seminars: Storyboarding (2012) ~ Voice & Tone: Creating Content for Humans
University of California On-line: Java & C++ Technology Certificate Program
TechSkills: Sun Java Programmer
Online: Responsive Web Design